My family (specifically my Mom and I) have a recurring number. It might be a time, it might be a date, but it just might also be a random succession of digits in a row. Who knows? Every time I see the numbers seven and seventeen together in some fashion,
My family (specifically my Mom and I) have a recurring number. It might be a time, it might be a date, but it just might also be a random succession of digits in a row. Who knows? Every time I
To inspire change from within, I subscribe to a “daily inspiration” quote site. I am a firm believer in self-growth and self-care, all for the greater good of my psyche. Wanting to change that within me that could be better,
The months of November and December are important times for those of us in the hotel business. From an operations perspective, it is the time when we traditionally assess our year’s business and plan/budget for the upcoming year. For the
Are you ready to resume the fight? For almost a year we have been treading the sales waters, staying safe, and biding our time in hopes that the tides would turn and we could get back into the ring and
Sometimes doing the right things is not successful in the sales arena. I equate this phrase with the common misconception that ‘maybe the left hand doesn’t know what the right is doing’. I recently read an article by one of
More important to the question ‘do packages and promotions sell during a pandemic’ is ‘should we even be creating and offering opportunities to travel when people are being encouraged to stay home?’ The message from the CDC to the general
In days past, it was always our goal to aim high. Now, we are finding that we must fine-tune our offerings and create new opportunities by micro-cizing our products. No, I am not talking about limiting or reducing services; on
I was reading today’s hospitality news and discovered an article describing how hotel designers are looking to integrate the human touch in hotels of the future. It appears that some designers are rethinking their approaches and designing hotels with imaginative
Quit Procrastinating! Pick Up The Dang Phone And Dial. I watch people and their phones. Everyone, from 8 to 80 years old is glued to the screen and cannot function without their phone in front of their face from sun
Have your sales skills waned over the past months? Have you lost your edge? It’s no wonder… and certainly not your fault. You’ve been busy working the front desk, helping out with breakfast, making beds and cleaning public spaces AND
Have you noticed that most retailers, businesses, hotel and travel companies, as well as many product advertisements are focusing on driving business and encouraging people to travel. I have specifically noticed (probably because I am in the hospitality business) that
While we can no longer meet with our customers face-to-face we are still able to create personalized interactions across the miles.
