
Driving Business from Drive Markets.
Have you noticed that most retailers, businesses, hotel and travel companies, as well as many product advertisements are focusing on driving business and encouraging people
Have you noticed that most retailers, businesses, hotel and travel companies, as well as many product advertisements are focusing on driving business and encouraging people
While we can no longer meet with our customers face-to-face we are still able to create personalized interactions across the miles.
In the “new normal” our sales techniques will need to be modified. In the short-term, we need to refresh our “menus” and put ourselves on
While most meetings and group travel have been halted because of the COVID-19 pandemic, it is imperative that hotel sales professionals continue to reach out
My Daddy always said, “if you don’t stand for something, you will fall for anything.” I am taking advantage of this “first day of Fall”
Hotel meeting rooms are becoming obsolete. So why do we keep building them, renovating them, and hiring people to go out and find companies and
Prospecting might seem outdated, but rest assured it still is an integral party of the sales process. Any salesperson worth his weight in the sales
My Mother and Father taught me that cheaters never prosper and telling lies was a sin. Regardless of your religious persuasion, it is, in my
I have met some pretty terrific sales people in my life… professional, conversant, smart, savvy, good listeners, people who know what to say and how
I’m an Army Brat. My Dad was a Colonel and served our country for 32 years before retiring. So, given my upbringing, it’s likely that
I am appalled at the lack of proper business etiquette (or any type of etiquette for that matter) in today’s world. When did it become
Do you really need to be passionate about your chosen career to be effective? Or, can you just go through the motions and complete your
Let’s talk turkey, resolutions, and organization as we begin 2019:Turkey:You were probably not born in a Year of the Pig, so don’t waste time trying
I have two puppies – one “acts like a dog” and one “works like a dog”. Both are successful in winning what they want out
In the hotel industry, we are always thanking and we are always giving…. especially in November and December. Unless you are a winter destination or resort,
When you weigh the effects of direct bookings’ revenue against the cost and hassle of third party bookings, it’s easy to get frustrated. Paying between
They say that beauty is in the ‘eye of the beholder’; but what about quality? Who determines what defines quality and where the benchmark should be
Whether you call it the 4 P’s, 5 P’s, 6 P’s, 7 P’s or 10 P’s, it all means the same thing…. you must plan in
What’s the temperature in your back office? No, I am not talking about your thermostat… I am talking about the climate of your culture! Do
On Tuesday, May 1st we celebrate May Day. It’s a sure sign that warmer weather is upon us and that summer cannot be far behind.