
Salesmanship… Walking The Line Between Marketing and Sales
We all need to sharpen our salesmanship skills to not only keep pace in the market but to win the battle amongst our competition salespersons. In
We all need to sharpen our salesmanship skills to not only keep pace in the market but to win the battle amongst our competition salespersons. In
In our industry, trends are often shared about anything and everything to try to impress the customer. Some are great! Some are, well, a bit
You went for the moon and priced high. You wanted to show the market who’s the boss. You made your stand, but the customer hasn’t called
Ahhh, the #SuperBowl! What a great day for football. What a great day to super-stay your guests! Do you have plans to celebrate “Big Game” Sunday at your
There is often confusion as to whether a good salesperson is actually selling or whether they are just wandering around the community marketing their hotel
Dang. This world seems to have spiraled out of control with potty-mouth talk. When did profanity become acceptable? When did it become socially acceptable to
The Beatles say “All You Need Is Love”. John Paul Young says “Love Is In The Air”. The Captain and Tennille say “Love Will Keep
Happy New Year! We all have great intentions, a renewed vigor for our work, and the desire to be ultra-successful in 2018, right? I know
It might be the time of the year or my mood, but it seems respect has grown wings and flown out the window. I went
Why are people loyal to a product? Is it because the product is just that good, familiar or worth it? Or, are we getting customers
Several of our portfolio hotels employ a company for social media postings. Some of you do your postings in-house. And, some hotels I am responsible
Do you have Google Alerts set for all your customer companies? What about companies you want as your customers? One of the biggest advantages a
Everyday, Road Warriors grab their suitcases, kiss their families and loved ones goodbye and set off to work. Business travel is a way of life
You’re in an owner’s review meeting, and your hotel owner asks, “Why did our comp set beat us? What did they have that we didn’t
I am a salesperson by day and a dancer by night. I have often thought about the connection between the two. Selling requires planning and
According to the definition in Wikipedia, “Memorial Day is a federal holiday in the United States for remembering the people who died while serving in
Every hotel manager wants every guest to make direct bookings on either their hotel/brand website or by calling the hotel/brand. So why do we consistently
“It” being that intrusive piece of technology you carry around all day and night. You go to bed with it, you wake up with it,
The power of love is a curious thing. Some celebrate with their true love. Some celebrate the love of family. Some celebrate the love of
I do not know how many times I have heard people say that they are “Social Enough” and do not need to be on Facebook