Category: Salesmanship

Ever have one of those days where you simply dreaded a particular task? If you do what I do, you probably do everything on your

“…. one in nine Americans works in sales.” “Digging deeper, as it turns out – the other eight also work in sales…. pitching new ideas

“If you want to get the same business that everyone else gets, just do the same things that everyone else does.” Now ain’t that the

A key part of building your brand is promoting a polished and consistent image. Your image is reflected in everything that represents your business –

Sometimes customer retention has nothing to do with your products and services. Often times it is memorable customer service that will keep them coming back

To make negotiations more straightforward and less intimidating, follow these steps: 1. Master the facts 2. Understand the other party’s position 3. Know what you’re

“When talking to your customers, don’t only pay attention to the words they are saying, but also consider their body language. Many times a customer

Recently I read an article (I say this every time I start a blog, don’t I?). The story was about a customer who was impressed