October 22, 2020 11:23 am

Category: Sell Strategies

Delivering the Human Touch in Hotel Sales

I was reading today’s hospitality news and discovered an article describing how hotel designers are looking to integrate the human touch in hotels of the

August 29, 2020

Driving Business from Drive Markets.

Have you noticed that most retailers, businesses, hotel and travel companies, as well as many product advertisements are focusing on driving business and encouraging people

July 17, 2020

Meeting Rooms: Sometimes you meet; sometimes you learn

Hotel meeting rooms are becoming obsolete. So why do we keep building them, renovating them, and hiring people to go out and find companies and

September 10, 2019

Is the Best Price the Right Price?

I have met some pretty terrific sales people in my life… professional, conversant, smart, savvy, good listeners, people who know what to say and how

March 31, 2019

Direct Bookings = More Money In Your Hotel’s Pocket

When you weigh the effects of direct bookings’ revenue against the cost and hassle of third party bookings, it’s easy to get frustrated. Paying between

November 2, 2018

Prior Plan-ning Prevents (P*ss) Poor Performance

Whether you call it the 4 P’s, 5 P’s, 6 P’s, 7 P’s or 10 P’s, it all means the same thing…. you must plan in

June 27, 2018

Trends: Jump on the Bandwagon or Jump off the Cliff?

In our industry, trends are often shared about anything and everything to try to impress the customer. Some are great! Some are, well, a bit

March 9, 2018

You’ve Quoted Too High. Now What Do You Do?

You went for the moon and priced high. You wanted to show the market who’s the boss. You made your stand, but the customer hasn’t called

March 7, 2018

Is Selling Just Marketing, or is Marketing Just Selling?

There is often confusion as to whether a good salesperson is actually selling or whether they are just wandering around the community marketing their hotel

January 22, 2018

Happy New Year! Set Your Goals High!

Happy New Year! We all have great intentions, a renewed vigor for our work, and the desire to be ultra-successful in 2018, right? I know

January 2, 2018

Direct Bookings: Why Anything Else Is Like Flushing Money Down The Toilet

Every hotel manager wants every guest to make direct bookings on either their hotel/brand website or by calling the hotel/brand. So why do we consistently

April 26, 2017

The Cruel, Cruel Summer Is Over

It’s been a cruel, cruel summer. It’s been too hot, business was a bit down at most of our hotels, I sold my house and

September 1, 2016

Lettuce Turnip the Beet and Sell!

Selling is a very broad-based activity. Everyone’s style is different – kinda like listening to the different music genres. Because June is National Fresh Fruit

June 15, 2016

“Darn Good Advice” If I Do Say So Myself

I got a notification today that someone had “liked” one of my blog posts. Just for giggles and to stroke my own ego because someone outside

May 20, 2016

Sales Is Scary

Holidays are fast approaching and unless your hotel is located in a tropical, warm weather or snow-covered, mountain resort destination, you are probably looking at

October 27, 2015

Because You Know I’m All About That Base….

“Because you know I’m all about that bass ’bout that bass, no treble, I’m all about that bass ’bout that bass, no treble, I’m all

December 18, 2014

Are You Wallowing In The Grass Or In The Mud?

Regardless if you are happily wallowing in the grass, or happily wallowing in the mud – there is a lesson to the story. What a

February 5, 2014

“This Is My Generation… Baby!”

“I’m not trying to cause a big s-s-sensation (Talkin’ ’bout my generation) I’m just talkin’ ’bout my g-g-g-generation (Talkin’ ’bout my generation)” Every time I

November 6, 2013

Quit Being A Giver

Ever feel like all you do is give, give, give….. and when you are finally at the end of the negotiations you feel like you

September 27, 2013

Ready? Fire! Aim. Do You Have A Well Thought Out Plan Of Attack?

“Putting all your eggs in one basket, ” “By failing to prepare, you are preparing to fail,” “If you don’t know where you are going,

September 26, 2013