
Micro-cizing Your Hotel’s Offerings…. Bigger Isn’t Always Better
In days past, it was always our goal to aim high. Now, we are finding that we must fine-tune our offerings and create new opportunities
In days past, it was always our goal to aim high. Now, we are finding that we must fine-tune our offerings and create new opportunities
I was reading today’s hospitality news and discovered an article describing how hotel designers are looking to integrate the human touch in hotels of the
Have you noticed that most retailers, businesses, hotel and travel companies, as well as many product advertisements are focusing on driving business and encouraging people
Hotel meeting rooms are becoming obsolete. So why do we keep building them, renovating them, and hiring people to go out and find companies and
I have met some pretty terrific sales people in my life… professional, conversant, smart, savvy, good listeners, people who know what to say and how
When you weigh the effects of direct bookings’ revenue against the cost and hassle of third party bookings, it’s easy to get frustrated. Paying between
Whether you call it the 4 P’s, 5 P’s, 6 P’s, 7 P’s or 10 P’s, it all means the same thing…. you must plan in
In our industry, trends are often shared about anything and everything to try to impress the customer. Some are great! Some are, well, a bit
You went for the moon and priced high. You wanted to show the market who’s the boss. You made your stand, but the customer hasn’t called
There is often confusion as to whether a good salesperson is actually selling or whether they are just wandering around the community marketing their hotel
Happy New Year! We all have great intentions, a renewed vigor for our work, and the desire to be ultra-successful in 2018, right? I know
Every hotel manager wants every guest to make direct bookings on either their hotel/brand website or by calling the hotel/brand. So why do we consistently
It’s been a cruel, cruel summer. It’s been too hot, business was a bit down at most of our hotels, I sold my house and
Selling is a very broad-based activity. Everyone’s style is different – kinda like listening to the different music genres. Because June is National Fresh Fruit
I got a notification today that someone had “liked” one of my blog posts. Just for giggles and to stroke my own ego because someone outside
Holidays are fast approaching and unless your hotel is located in a tropical, warm weather or snow-covered, mountain resort destination, you are probably looking at
“Because you know I’m all about that bass ’bout that bass, no treble, I’m all about that bass ’bout that bass, no treble, I’m all
Regardless if you are happily wallowing in the grass, or happily wallowing in the mud – there is a lesson to the story. What a
“I’m not trying to cause a big s-s-sensation (Talkin’ ’bout my generation) I’m just talkin’ ’bout my g-g-g-generation (Talkin’ ’bout my generation)” Every time I
Ever feel like all you do is give, give, give….. and when you are finally at the end of the negotiations you feel like you