Category: Prospecting

Make sure you know how your customers are feeling by holding feedback sessions every six months. Meeting with your major customers will help you uncover

I subscribe to Manta. I would like to subscribe to Hoovers, but the cost simply outweighs the need. Manta is free and has much of

Wash. Rinse. Repeat. It is never enough to comply with requests. Some people approach customer service like this: Take a request, comply with the request,

I read an interesting article today…. “The $64,000 Question:  Who Really is Your Hotel’s Competition?”… and wondered if all of our hotel’s really knew the answer