Hotel Sales: “I Think I Canna”….
“I think I canna, I think I canna”….. Remember that childhood story about the little train that could? The story was about teaching children to believe that they can do anything they set their mind to and conquer their fears by trying. “I think I Can” is the mantra used by the “Little Engine That […]
Don’t Fall for it. It is the Season for Sales.
My Daddy always said, “if you don’t stand for something, you will fall for anything.” I am taking advantage of this “first day of Fall” to focus on salesmanship and getting your customers to choose you over the competition. And, since there are many “fall” references and play-on-words opportunities from quotes, motivational sayings, and fun […]
Creating a Social Strategy and Social Calendar for Social Media Posts
Several of our portfolio hotels employ a company for social media postings. Some of you do your postings in-house. And, some hotels I am responsible for your social media. No matter the vehicle, it is imperative that whoever is doing your social media posting thinks logically, has a written social media plan and creates an […]
Google Alerts… Free Sales Prospecting Tool
Do you have Google Alerts set for all your customer companies? What about companies you want as your customers? One of the biggest advantages a salesperson has is his/her knowledge of the market and customer base. Knowing everything about your clients is imperative to relationship building. If you know the “latest and greatest” about your […]
Direct Bookings: Why Anything Else Is Like Flushing Money Down The Toilet
Every hotel manager wants every guest to make direct bookings on either their hotel/brand website or by calling the hotel/brand. So why do we consistently shoot ourselves in the foot by making it too easy for them to book on indirect websites…. primarily third party websites? Yes, we want all the supermarket shelves to be […]
Mental Sorbet…. A Good Intermezzo For Managers and Leaders
A great meal is always enhanced by an intermezzo. Sorbet cleanses the palate and allows you to open up your tastebuds for the flavors to come. Think about adding a little mental sorbet to your work diet. What do you need to keep your mind open and allow yourself the ability to analyze data and […]
“Darn Good Advice” If I Do Say So Myself
I got a notification today that someone had “liked” one of my blog posts. Just for giggles and to stroke my own ego because someone outside my company read my stuff, I went back and reread the blog. It was originally published in 2013. As I was reading http://theroomermill.net/who-are-you-and-what-have-you-done-with-my-sales-person/ I decided that even after 3 years it was […]
“Big Game” Starting Line-Up
The “Big Game” weekend is about to unfold. “Big Game” parties have been planned, invitations are out, game colors are washed and ready to wear, shopping and preparation for the game-day spread are done, and people are looking forward to cheering for their favorite team! Some fans actually care about the two teams playing, some […]